Frequently Asked Questions
Maintenance
Before your move-in, our maintenance team will thoroughly inspect your apartment. They will repair or replace any damaged items, patch up any holes in the walls, repaint as necessary, clean the entire space, and ensure all traces of the previous tenant are removed, if applicable.
Our maintenance staff is onsite and happy to assist. Â For emergency situations we have 24/7 service.
To request maintenance, simply submit a work order on our Habitat Home App, contact the front desk, or see one of our office personnel. Â In Emergency situations, we ask that you contact the front desk for an immediate response.
Maintenance requests are prioritized based on urgency, with critical issues addressed first. For non-urgent matters, our maintenance team will respond within 48 hours.
You do not need to be home for a service technician to work as long as you grant us permission to enter. Â If you have a pet, we ask that you secure it prior to us entering.
If you're locked out during normal business hours, maintenance can assist you at no charge. After business hours, there is a $50 lockout fee for each occurrence.
It’s your home, and you’re welcome to decorate, hang photos or artwork, mount your TV, and install additional shelving. However, to avoid any charges at move-out, if you create holes larger than a dime, we ask that you fill them before you leave. If you install extra shelves, please remove them before moving out. Additionally, if you remove any original shelving, we ask that you store it and reinstall it before you depart. If you ever have any questions about this, just ask the office staff—we’re here to help!
Amenities
The pool on the South Terrace closes in the fall, depending on the weather. However, the rest of the South Terrace, along with the North Terrace, will remain open for as long as possible, weather permitting.
Parking is available on a first-come, first-served basis in our private garage, which includes reserved spaces. We also offer EV charging stations for your convenience. The monthly parking fee is $385.
Each apartment comes fully equipped with a full size washer & dryer
Yes, we love our pets! We have a dedicated dog run and pet wash stations for pets, and, we feature a "Pet of the Month" each month to celebrate our adorable residents!
Pet fees are one-time charges as follows: Â
- 1 dog: $500 Â
- 2 dogs: $750 Â
- 1 cat: $300 Â
- 2 cats: $450 Â
- 1 dog + 1 cat: $650 Â
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There are no weight restrictions, but breed restrictions do apply. To the extent permitted by law, the following dog breeds are not allowed in the building: Â
- German Shepherds Â
- Pit Bull Terriers Â
- Cane Corso Â
- Rottweilers Â
- Staffordshire Terriers Â
- Akitas Â
- Mastiffs Â
- Great Danes Â
- Doberman Pinschers Â
- Wolf Hybrids Â
Additionally, a maximum of 2 pets per apartment is allowed.
We provide a full length dog park that your pets will love!
We feature full size appliances made by General Electric, including the stove, microwave, refrigerator, dishwasher, and washer and dryer.
We do not currently offer furnished apartments for rent.
If we offer furnished apartments in the future, the specific units will be listed on our website. Currently, we do not offer furnished units.
Our current shortest lease term option is a 9-month lease, however this is subject to change.
We do not currently offer corporate leases at this time, however this is subject to change.
We have a secured, 24/7 smart package room for your convenience. Once a package is delivered for you, you'll receive a QR code from our property that allows you to access the package room at any time.
Our fitness center is open and available 24/7 for your convenience.
We offer a wide range of Life Fitness gym equipment, including a squat rack, free weights, treadmills, rowers, cable machines, stationary bicycles, bench press, boxing bag, and more.
The pool is open from 8:00 AM - 11:00 PM. All amenities are free to use, but we do have two community spaces—the Club Room & Lounge and the Game Room—that can be reserved for private events. Reservation rates are $150/hour on weekdays and $200/hour on weekends and holidays.
At Cassidy on Canal, you'll find a posh, meticulously curated collection of amenities that elevate luxury Chicago living to an entirely new standard, such as:
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Resort-Caliber Outdoor Pool Deck with Shaded Cabanas
This sweeping 10,000 square foot outdoor recreation deck is one of the most spectacular private amenity spaces in the Fulton Market, featuring a sparkling resort-style pool, shaded cabanas, and a sophisticated poolside terrace equipped with a built-in refrigerator and professional BBQ grills. Cassidy on Canal residents enjoy poolside fire pits, private grill side terraces, and sweeping views of the Chicago skyline from an outdoor sanctuary that rivals the city's finest rooftop clubs.Â
Private Spa with Steam Room and Sauna
Designed for the discerning resident who values restorative luxury, this serene retreat features both a steam room and a sauna crafted to help you decompress and recharge after a demanding day in one of Chicago's most competitive professional environments. The spa sits steps from a sophisticated coworking center and high-performance fitness studio, giving Cassidy on Canal residents an unrivaled wellness and productivity hub without ever leaving the building.Â
Lush, Designer Kitchens with Bespoke Finishes
Each apartment home at Cassidy on Canal features a gourmet kitchen that sets a standard rarely found outside of the city's most exclusive residences, showcasing an Enigma graphite backsplash, Silestone quartz countertops, two-toned designer cabinetry, and luxury stainless steel appliances. These thoughtfully designed spaces invite culinary creativity and effortless entertaining, with moveable kitchen islands available in select homes for added versatility.Â
Exclusive Dog Run and Pet Spa
Cassidy on Canal extends its commitment to refined living to every member of the household, welcoming up to two pets per residence with a generous policy backed by dedicated on-site amenities. The secure outdoor dog run offers ample space for daily exercise, while the fully equipped pet spa ensures that grooming is always effortless, reflecting the elevated lifestyle that defines every corner of this premier Fulton Market address.Admin
Touring is free! You can schedule an in-person or virtual tour online, or give us a call to book your tour. We're excited to show you around!
While we do welcome walk-ins, we recommend scheduling a tour in advance to ensure we're available at your preferred time and can dedicate a full 45 minutes to showing you around.
For your convenience, our office is open 7 days a week.
To apply, simply visit our website, choose the floor plan and apartment you'd like to apply for, create an online account, complete the application, and pay the one time $500 administrative fee along with a $75 application fee per applicant. Once submitted, this will reserve the apartment for you, and we'll begin the screening process.
The approval process time frame varies depending on our third-party screening company. It can take anywhere from a few hours to up to a week.
There are no upfront costs beyond the $500 administrative fee and $50 application fee per applicant paid when submitting the application. No security deposit is required, and once approved, you are not required to pay rent until your lease officially starts.
- Understand Your Lease Â
- Stick to Your Budget Â
- Get Renters Insurance Â
- Explore Your New Neighborhood Â
- Create a Moving Agenda and Checklist Â
- Start Early (Look 60 Days in Advance) Â
- Schedule Movers and the Freight Elevator in Advance
We offer a resident app where you can access our payment platform, Bilt. It allows you to pay using a debit card, credit card, or bank account and set-up recurring payments to make it easier. Â We do also take in-person checks if you prefer that method instead.
Rent payments are not made directly through our website, but via our Habitat Home app, which will redirect you to our payment platform, Bilt.
There are no monthly fees for using the payment platform. However, there are fees for payments made with a debit or credit card, while payments via bank account are fee-free.
Renters insurance is required for the duration of your lease, with a minimum of $300,000 in personal liability coverage. While we partner with ePremium as our preferred insurance provider, you are welcome to use any provider as long as your policy meets our required coverage.
Utilities are not included in your rent. Instead, we offer separate utility packages based off of your unit size, billed in addition to your monthly rent, which covers natural gas, sewer, water, trash removal, and high-speed internet (500 Mbps, with an option to upgrade for an additional cost) through Xfinity.
We offer utility packages, based off of unit size, that covers the cost of natural gas, sewer, water, trash removal, and high-speed internet (500 Mbps, with the option to upgrade for an additional cost) through Xfinity. Cable TV can also be added through Comcast at the resident's expense. For electricity, you will establish an account with Common Wealth Eddison (ComEd), and will be billed through ComEd based off of your usage.
Each apartment comes with a private Wi-Fi network through Xfinity, offering 500 Mbps as part of your utility package. If you'd like a higher internet speed, you can upgrade directly through Xfinity and pay the difference. You can also add cable services through Xfinity if desired.
We offer a referral bonus! The first referral earns a $1,000 rent credit, and the second referral earns a $500 rent credit. Some restrictions apply, and the referral program resets after one year.
Each leaseholder is allowed up to 3 guests in the amenity spaces. For groups larger than that, you will need to reserve the amenity space for a fee.
We price our homes based on many factors, including lease length. Â Please call our leasing office for specific details as these do change frequently. Â Pre-payments of rent are not accepted and do not affect price in any way.
Cassidy on Canal does not require any security deposits!
Yes, we do allow sublets. If you ever have any questions please reach out to our leasing office directly.
Location
The Green Line and Pink Line train stations are just a 6-minute walk away. Ogilvie Metra Station is also a 6-minute walk, and the nearest bus stop is only 7 minutes on foot.
We are located in the Fulton River District, perfectly nestled along the Chicago River between River North and Fulton Market.
Central Area School District of Chicago Public Schools.
In addition to our on-site dog park, there is a neighborhood dog park just one block away at Kinzie and Jefferson, called Fulton River Park.
You can bike along the riverfront, the lakefront, and the 606 Trail, which isn't too far away. Many of our adjacent streets, such as Milwaukee Avenue, also have a bicycle path.
For groceries, Jewel-Osco is just 4 blocks away (an 8-minute walk), Whole Foods is a 19-minute walk, and Mariano's is a 23-minute walk. For shopping and gifts, Nordstrom and the other stores along the Magnificent Mile are only a 23-minute walk, 14 minutes by bike, or 19 minutes by public transit.
Starbucks, Cupitol, Blue Bottle, and more are all just a 7-minute walk away.
Chicago is one of America's great metropolitan cities, celebrated for its exceptional collection of distinct, character-rich neighborhoods. Here are some of the most sought-after places to live when you're searching for a sophisticated Chicago apartment for rent:
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Fulton Market
Once a thriving industrial corridor, Fulton Market has emerged as Chicago's most celebrated live-work-play destination, where award-winning restaurants, Fortune 500 headquarters, and luxury residences converge in one of the nation's most dynamic urban neighborhoods. Living at Cassidy on Canal places you at the very center of this coveted community, steps from the Chicago Riverwalk and the city's most prestigious professional addresses.Â
River North
Positioned just across the river, this high-energy neighborhood is celebrated for its world-class art galleries, upscale dining concepts, and a sophisticated nightlife scene that attracts Chicago's most accomplished residents. River North consistently ranks among the most desirable addresses in the city for professionals who want everything at their doorstep.Â
The Loop
As Chicago's iconic central business district, the Loop is ideal for executives and professionals who value a true walk-to-work lifestyle surrounded by landmark architecture and cultural institutions. The area offers unmatched transit connectivity, historic theaters, and proximity to the city's most influential financial and legal corridors.Â
West Loop
Once a warehouse district, the West Loop has evolved into one of Chicago's most prestigious residential and commercial neighborhoods, anchored by Randolph Street's acclaimed Restaurant Row and the global headquarters of McDonald's. It attracts an affluent, forward-thinking professional class who appreciate its blend of industrial heritage and refined urban sophistication.Chicago delivers a world-class urban experience defined by architectural grandeur, cultural prestige, and a professional energy unlike any other American city. Whether you are drawn to Michelin-starred dining, an elite live-work address, or seamless access to the nation's top corporate employers, here are the distinctive features that set Chicago apart:
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Ideal Location
The Fulton Market neighborhood earned the prestigious #4 ranking on Money magazine's 100 Best Places to Live list in 2019, a distinction that reflects its extraordinary transformation into one of the most coveted residential and professional communities in the country. From Cassidy on Canal, residents are perfectly positioned steps from the Loop, River North, and the heart of Chicago's most celebrated dining and cultural corridor.Â
Outdoor Adventures
Chicago's stunning urban waterfront is one of its most distinguished features, anchored by the award-winning 1.25-mile Chicago Riverwalk just one block from Cassidy on Canal. Residents enjoy an expansive lakefront trail network, the intimate greenery of nearby Fulton River Park (1.19 acres), and a city park system that transforms the urban landscape into a lush, year-round outdoor retreat.Â
Premium Living
Chicago's architectural legacy is unrivaled in North America, and the Fulton Market corridor sits at the frontier of that tradition, where soaring glass towers like Salesforce Tower and luxury high-rises like Cassidy on Canal redefine what sophisticated urban living can be. The neighborhood has attracted some of the world's most influential companies, creating a posh, polished environment that consistently raises the standard for city living.Â
Local Community
Fulton Market has cultivated one of Chicago's most vibrant and discerning communities, where tech leaders, culinary innovators, finance executives, and creative professionals share a neighborhood defined by ambition and elegance. The transformation from an industrial district to a world-class urban destination has produced a distinctly Chicago cultural identity: bold, sophisticated, and alive with energy and purpose.Chicago's cultural and culinary landscape is unrivaled among American cities, and Cassidy on Canal's prime Fulton Market address places residents at the center of it all. Major attractions and world-class experiences in the area include:
- Chicago Riverwalk
- East Bank Club
- Randolph Street Restaurant Row
- Merchandise Mart
- Millennium Park
- The Art Institute of Chicago
- Willis Tower Skydeck
- Navy Pier
Cassidy on Canal in Chicago is only steps from some of the most prestigious employer addresses in the country. The proximity to North Canal Street and the Fulton Market corridor gives Chicago's most accomplished professionals unparalleled live-work access to leading corporate, tech, and financial employers, including:
- Salesforce Tower (Chicago regional headquarters, 333 W. Wolf Point Plaza, steps away)
- Merchandise Mart (premier professional and technology hub, 222 Merchandise Mart Plaza)
- Accenture Tower
- 191 North Wacker
- Google (Midwest headquarters in Fulton Market)
- McDonald's (global headquarters in West Loop)
- United Airlines (headquarters in Willis Tower, the Loop)
- Northwestern Medicine (downtown medical campus in Streeterville)
- JPMorgan Chase (Chicago headquarters, Chase Tower, the Loop)
- CME Group (headquarters in the Loop)
Directions
Depending on your preference, you can drive and park at our property during your tour, use nearby public transit, take a ride-share, walk, or bike. Located in the heart of the city, we are easily accessible by all forms of transportation.
Our nearest cross streets are Kinzie and Canal.
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